GUARANTEES
We constantly strive to offer the best value for money for each of our products. We appreciate the confidence of our customers and we strive to keep our prices as low as possible, despite high costs we must incur to import most of our products, while ensuring high quality standards of our services.
It is good to remember that all imported products, purchased outside the European Union, are subject to customs charges, such as Duty, VAT and customs clearance costs, for an extra amount equal to approximately 25-30% of their value and, more than that, they do not benefit from European guarantee coverage.
By purchasing on Pixxelife.com, you are not burdened by any customs charges (as long as you reside within the European Union) and you can also benefit from a 2-year legal guarantee, as protection against defective items or items that do not correspond to what is advertised, and the right of withdrawal within 14 days, as the right to abandon the purchase of the product and get its refund or replacement.
You can also always have qualified technical assistance at your disposal for any need and on any product!
We would like you to know that we value your privacy. Please view our Privacy Policy to get informed under which circumstances and how we collect and use personal data that you provide during your visit to our website.
Pixxelife.com is protected with state of the art of SSL (Secure Socket Layer) encryption technology, the highest standard in Internet security, therefore our website is a secure shopping environment and your information is not held beyond the shipping of the order.
Please view our Privacy Policy and Secure Payment pages for more detailed information.
At Pixxelife.com, we make it easy if you have an issue.
Buy with confidence! All our products, brand new and refurbished, are backed by 14 days return policy under EU rules and an additional 16 days bonus from us for a total of 30 days, therefore within this time period you may cancel and return your order for any reason and without a justification, by getting a full refund within few days.
Moreover you have the right to a 2-year international guarantee for manufacturing defects on all products purchased on our website, both new and refurbished, which entitles you to a repair or replacement free of charge, or even your full money back!
Please view our terms and conditions page to find out more or just contact us the way you like best, by email, chat or phone, and we will help you resolve any issue wherever you are in the world.
For new products and consumers only, the warranty period is two years and starts from delivery of the purchased product. It only covers defects existing at the time of delivery, i.e. manufacturing defects that appear within 24 months of delivery, while any defects resulting from misuse, accidental damage or wear and tear are excluded.