Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Log in to your account by clicking on the "ACCOUNT" button at the top right of our site and then click on the "Sign in" link to enter your credentials and confirm them by pressing the "LOGIN" button. Once logged into your account, click on the "ORDER HISTORY" button to review the orders you have placed since your account was created and compare your history with your financial records. If you have further questions or concerns, please contact our customer service for further assistance.

Log in to your account by clicking on the "ACCOUNT" button at the top right of our site and then clicking on the "Sign in" link to enter your credentials and confirm them by pressing the "LOGIN" button. Once logged into your account, click on the "ORDER HISTORY" button to view the orders you have placed since your account was created. Under the heading "Invoice", click on the "pdf" icon relating to the order you want to download the receipt/invoice.

Your credit card will be charged once fulfillment of your order is complete. Please note that online statements for credit and debit cards may display a preauthorization of funds immediately after purchase. Preauthorizations are typically removed from your credit card transaction history when the full charge processes and funds are withdrawn. However, in some cases, this process can take up to two business days for credit cards and seven business days for debit cards. If you need assistance with removing a preauthorization from your card transaction history, please contact your bank or financial institution.

Because their price does not include your country's import duties and VAT, which you will be required to pay upon arrival of your purchase if you are outside the UK and US.

Our price already includes these extra costs and when you buy from us within EU then you DO NOT have to pay anything extra. Plus, don't forget, it also includes 2 years of European Legal Guarantee!